To make your holiday in a French gite an enjoyable one here are a few simple tips that will hopefully help.
Once you have decided to come to France for your holiday you may then be looking to stay in a French Gite. Choosing a gite is probably the most important part of your holiday as it a great gite can make your holiday one to remember while a poor gite can make it memorable for the wrong reasons!
Gites are not the same throughout France.
Firstly, there are those gites that are registered with French national tourism organisations and therefore their owners have to meet certain requirements in regard to the standard of the gites and the terms & conditions they offer the traveller. For instance, one of the most popular organisation is ‘Gites de France’ exists all over the country (others are Clevacances, Plein Soleil) and they have clear standard rules and regulations for both the owner and the person renting; and, you can see these online before you book, in their annual brochures and with your contract (before you sign). There is a central office in Paris but each region (eg Normandy) has its own office covering over 50 departments in total. From my own experience I have found that although they are supposed to have standardised rules for everywhere in France they can vary from department to department so you need to ensure that you are aware of our rights and obligations before you sign anything. Also, standards vary considerably from region to region.
You should find out some basic details about the property when you are considering different gites as owners with Gites de France are given some freedom to set their own rules.
For instance:
• Arrival time (usually after 4pm)
• Departure time (usually by 10am)
• Payment methods
• Cancellation policy
• Deposit required (set by the owner: norm is about 25%)
• Cleaning fees on departure (around 40 euros: 2010 price). You can clean yourself and avoid this but it must be left in the same condition as when you arrived
• Security deposit required (about 150 euros: 2010 price)
• Bedlinen charges (8 euros a bed: 2010 price)
• Electricity charges (a certain amount is usually free per day)
• Other charges (wood, gas, baby cot)
• Washing Machine Charges
The norm is that you pay for everything which the owner regards as not part of the booking cost – so beware!
Do not be afraid to ask about the sizes of the rooms, do you have to buy bottled water for drinking, are the toilets & bathrooms shared, what happens to the daily rubbish, is the property separate from others , parking facilities, animals allowed, can you have guests/visitors ....These may seem trivial questions but not in France! Remember if you don’t ask no-one will tell you.
You will receive a contract to sign with a date for it to be returned with your deposit. Make sure that you read the conditions carefully, which will undoubtedly be in French. Be sure to bring your contract with you on holiday and that you have a contact name and phone number as the owner may not live on site.
You can pay the rest of the cost of the holiday including your security deposit on arrival. Advice would be to pay by card or euro cheque, if you can, so that you may have some sort of protection.
Even though you may be tired after a long trip it is important on arrival or very shortly after that, to make sure that you:
• Check everything and that it works – if not tell the owner or else you may be charged for it
• Everything is as you agreed in your contract
• Ask for a receipt of payment which should come on a proper invoice (facture).
Gite owners that belong to Gites to France are probably easier to deal with as you have some protection with a contract and from experience Gites de France tend to take the side of the traveller, as there seems to be an attitude of ‘taking the quieter’ option.
For those of you who book Gites with French owners who are not registered with a recognised organisation it can be a little more complicated. Many do not have contracts, and you should insist on this, and really follow the same guidelines as indicated above. French owners prefer, for obvious reasons, to be paid in cash but my advice would be to avoid this as you have little or no ‘comeback’.
If you are really unhappy with your accommodation or your stay and have very clear reasons for this eg your rooms did not have enough beds as you requested, you paid for linen and did not get it, the place was filthy ; then, you can go to the local ‘gendarmie’ (police station) and make an official complaint. I have known this to happen and the clients were fortunate to spend their stay in another gite at the original owner’s expense.
Not all gites are regulated and therefore if you decide to book a gite that is not registered with one of France’s tourism organisations you need to be particularly careful. As always make a list of everything that you want to know and ask; even, ask for a contract or agreement/written, so that you have some proof of what was agreed. It is too late when you are in a foreign country, may not be fluent in the language and all that you get is a shrug of the shoulders and a bewildered look from the owner. The French do not like talking about money and are even less willing to part with it.
France is a lovely place to stay on holiday. So make you stay one to remember rather than regret and do your research and booking thoroughly.
Happy Holidays!





